Terms of Service

1. Agreement

These Terms of Service govern your use of the Bulldoggy Co website and any purchases made through our online store. By accessing our website or placing an order, you agree to be bound by these Terms of Service.

2. Australian Consumer Law

Nothing in these Terms excludes, restricts or modifies any rights or remedies available to consumers under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

3. Orders

By placing an order, you confirm that the information you provide is accurate and complete. We reserve the right to refuse, cancel or limit orders where payment cannot be authorised or processed, product availability changes, information provided is inaccurate, fraud or misuse is suspected, or fulfilment is not reasonably possible. If an order is cancelled after payment has been received, a refund will be provided.

4. Pricing

All prices displayed on this website are in Australian Dollars (AUD). Prices include GST where applicable. Prices may change without notice. In the event of a pricing error, we reserve the right to cancel or amend affected orders and will contact customers where necessary.

5. Shipping and Delivery

Bulldoggy Co currently ships within Australia. Shipping costs and estimated delivery timeframes are displayed during checkout. Delivery estimates are provided in good faith but may vary due to factors outside our control. Please refer to our Shipping Policy for further information.

6. Returns and Refunds

Returns and refunds are handled in accordance with our Returns & Refunds Policy. Nothing in our Returns & Refunds Policy limits any rights available under the Australian Consumer Law.

7. Product Information

We make reasonable efforts to ensure product descriptions, images, pricing and availability are accurate. Product packaging, colours and specifications may vary slightly from images displayed online. We reserve the right to correct errors, inaccuracies or omissions at any time.

8. Product Use

Products sold by Bulldoggy Co are intended for general pet care, enrichment, comfort and wellbeing. Customers are responsible for determining whether a product is suitable for their individual pet. Dogs should be appropriately supervised when using toys, enrichment products, chews and feeding accessories. Information provided on this website is general in nature and is not intended to replace professional veterinary advice.

9. Limitation of Liability

To the maximum extent permitted by law, our liability is limited to the remedies available under the Australian Consumer Law. Where permitted by law, liability may be limited to replacement of goods, repair of goods, supply of equivalent goods, or refund of the purchase price.

10. Website Use

You agree not to use the website for unlawful purposes, interfere with website security or functionality, attempt unauthorised access to systems or data, submit false or misleading information, or engage in activity that may damage the website or other users.

11. Privacy

Your use of this website is also governed by our Privacy Policy.

12. Governing Law

These Terms are governed by the laws of Queensland, Australia. Any disputes arising from these Terms are subject to the non-exclusive jurisdiction of the courts of Queensland.

13. Contact

For questions regarding these Terms of Service, please contact: Bulldoggy Co, Email: info@bulldoggyco.com.au, Address: Suite 25, Shop 41, 181-183 Station Rd, Burpengary QLD 4505, Australia.