Returns & Refunds Policy

Change-of-mind returns are accepted within 30 days of delivery on unused, unopened items in their original packaging.

1. Returns

Customers may contact Bulldoggy Co if they need help with a return request. Return eligibility depends on the product condition, reason for return, and applicable consumer law.

2. Damaged or Incorrect Items

If an item arrives damaged, faulty, or incorrect, please contact us at info@bulldoggyco.com.au or via our Contact page as soon as possible and include: your order number, photos of the item, photos of the packaging if relevant, and a description of the issue.

3. Change of Mind

Change-of-mind returns are accepted within 30 days of delivery on unused, unopened items in their original packaging. Return postage is the responsibility of the customer.

4. Refunds

Approved refunds will be processed using the original payment method where possible.

5. Australian Consumer Law

Nothing in this policy excludes customer rights under Australian Consumer Law. Our products come with consumer guarantees that cannot be excluded under the Australian Consumer Law.

To begin a return or report a damaged item, please contact us at info@bulldoggyco.com.au or via our Contact page and include your order number.