Privacy Policy

Bulldoggy Co complies with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

Bulldoggy Co operates this website and online store to provide customers with access to dog care products, information and related services. This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit our website, place an order, subscribe to marketing communications or otherwise interact with our business.

By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.

Personal Information We Collect

Depending on how you interact with our website and services, we may collect: name, billing and shipping address, email address, phone number, payment information, order and transaction history, account information and preferences, communications you send to us, device and browser information, IP address, and website usage and browsing activity.

How We Collect Information

We may collect personal information directly from you when you place an order, create an account, subscribe to emails or contact us; automatically through cookies, analytics and similar technologies when you use our website; from service providers who assist us in operating our business; and from advertising, marketing and analytics partners.

How We Use Your Information

We use your personal information to process and fulfil orders, arrange shipping and delivery, manage returns and refunds, process payments, provide customer support, maintain customer accounts, analyse website performance, improve user experience, understand customer interests and purchasing behaviour, send marketing emails and promotional communications, notify customers of new products, offers and updates, deliver relevant advertising through third-party platforms, detect and prevent fraud, protect our customers and business, verify transactions, maintain website security, comply with applicable laws, respond to legal requests, protect our legal rights, and enforce our policies and terms. You can unsubscribe from marketing emails at any time using the unsubscribe link included in our communications.

Sharing Your Information

We may share personal information with trusted third parties where necessary to operate our business, including payment processors, shipping and fulfilment providers, technology and hosting providers, analytics providers, and marketing and advertising partners. We do not sell your personal information.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to remember preferences, improve website performance, analyse traffic and usage, and support marketing and advertising activities. You may adjust your browser settings to manage cookies if you prefer.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content or security of external websites. Please review the privacy policies of any third-party websites you visit.

Children's Privacy

Our services are not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can remove the information.

Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure. However, no method of transmission over the internet is completely secure and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to provide services, meet legal obligations, resolve disputes, and enforce agreements and policies.

Your Rights

Depending on applicable law, you may have the right to access personal information we hold about you, request correction of inaccurate information, request deletion of personal information, withdraw consent for marketing communications, and lodge a complaint regarding the handling of personal information. To exercise any of these rights, please contact us at info@bulldoggyco.com.au.

Complaints

If you have concerns about how your personal information has been handled, please contact us first so we can attempt to resolve the issue. You may also contact the Office of the Australian Information Commissioner (OAIC) if you are not satisfied with our response.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page with a revised Last updated date.